Privacy Policy of Cushy Adventures

1. Introduction

1.1. Cushy Adventures is committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.
1.2. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and hiking experiences.

2. Information We Collect

2.1. We may collect personal information including your name, phone number, email address, emergency contact details, and payment confirmation details.
2.2. For hiking activities, we may collect additional information such as age, fitness level, dietary requirements, and medical disclosures voluntarily provided for safety purposes.
2.3. We may also collect non-personal data such as website usage information and analytics to improve our services.

3. How We Use Your Information

3.1. To process bookings, payments, and confirmations.
3.2. To communicate essential information regarding hikes, schedules, changes, and safety updates.
3.3. To improve our services, customer experience, and website functionality.
3.4. To comply with legal, regulatory, and safety obligations.

4. Sharing of Information

4.1. Cushy Adventures does not sell, rent, or trade your personal information to third parties.
4.2. Your information may be shared with trusted partners such as guides, transport providers, and insurance partners strictly for operational and safety purposes.
4.3. Information may also be disclosed where required by law or to protect the rights, safety, and property of Cushy Adventures and its participants.

5. Data Security

5.1. We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, or misuse.
5.2. While we strive to protect your information, no method of transmission or storage is 100% secure, and absolute security cannot be guaranteed.

6. Photography & Media

6.1. Photographs and videos taken during hikes may be used for marketing and promotional purposes, subject to consent provided under our Terms & Conditions.
6.2. Participants who do not wish to appear in media content must notify Cushy Adventures in advance.

7. Cookies & Website Usage

7.1. Our website may use cookies to enhance user experience and analyze website traffic.
7.2. You may adjust your browser settings to refuse cookies; however, this may limit certain website functionalities.

8. Your Rights

8.1. You have the right to access, correct, or request deletion of your personal information, subject to legal and operational requirements.
8.2. Requests regarding your personal data may be made by contacting Cushy Adventures directly.

9. Policy Updates

9.1. Cushy Adventures reserves the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements.
9.2. Any updates will be published on our website, and continued use of our services constitutes acceptance of the revised policy.

10. Contact Information

10.1. If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact Cushy Adventures through our official communication channels.